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RESUME

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Education

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2016 - 2020

Concentration in American Literature

Bachelor's Degree in English,

University of Nebraska at Omaha
 

2016 - 2020

Bachelor's Degree in Political Science, University of Nebraska at Omaha

Graduated Magna Cum Laude

Job Experience

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2022 - Current

2020 - 2022

Senior Policy Management Specialist
Policy Management Specialist

  • Developed and managed policy documents, ensuring compliance with state-specific workers' compensation regulations.

  • Created and bound insurance policies, meticulously verifying that all regulatory requirements were met for each state.

  • Reported policies to state bureaus, maintaining accurate and timely submissions to comply with regulatory standards.

  • Conducted in-house audits to ensure policy accuracy and adherence to internal and external guidelines.

  • Collaborated with underwriting and legal teams to address compliance issues and streamline policy creation processes.

2018 - 2020

Law Firm Runner

  • Delivered legal documents and correspondence to courts, clients, and other law firms promptly and accurately.

  • Assisted attorneys and paralegals with administrative tasks, including filing, copying, and organizing case files and court exhibits

  • Coordinated with office staff to ensure efficient workflow and would cover as front desk receptionist as needed.

2017 - 2018

  • Managed front desk operations; including greeting clients, answering phone calls, and scheduling appointments for spay and neuter services.

  • ​Maintained accurate records, including animal health and breed information. Maintained accurate owner records to ensure all regulations are kept up to date.

  • Coordinated with veterinary staff to ensure smooth workflow and timely service delivery.

  • Handled financial transactions, including processing payments and managing billing inquiries.

  • Spearheads comprehensive reporting initiatives to 8 regulatory bureaus, ensuring compliance and accuracy in data submissions.

  • Conducts rigorous test reporting processes to facilitate the company’s transition to a recognized insurance carrier.

  • Addresses and resolves complex procedural queries and issues, providing expert guidance to employees and internal departments

  • Manages and maintains over 11,100 accounts, ensuring meticulous oversight and adherence to industry standards.

  • Develops and implements strategic policies to enhance operational efficiency and regulatory compliance.

  • Leverages advanced analytical skills to interpret and present complex data, driving informed decision-making.

Receptionist

Skills

I possess advanced proficiency in Adobe Acrobat, enabling me to create, edit, and manage PDF documents with ease. My expertise in data reporting and analysis allows me to extract valuable insights and present them in a clear, actionable format. I am highly skilled in Google Sheets, utilizing its powerful features for data manipulation, visualization, and collaborative work. My exceptional self-organization and motivation ensure that I consistently meet deadlines and maintain high standards of accuracy and efficiency. Additionally, I am an extremely quick learner, adept at mastering new tools and technologies swiftly to enhance productivity and drive results.

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Clifton Strengths

Deliberative | Input | Learner  Intellection | Achiever

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Myers Briggs

INTJ

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Enneagram

1,5

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